For employees who manage business expenses, travel, invoices, or approvals through SAP Concur, getting into the right account quickly matters. The SAP Concur login process is usually straightforward, but the exact steps can vary depending on whether your organization uses a standard username and password or Single Sign-On (SSO). SAP Concur provides online tools for business travel, expense management, invoicing, and related workflows.
The official SAP Concur sign-in page is www.concursolutions.com. Current SAP Concur guidance says users normally enter their username, continue to the password screen, and then complete two-factor authentication when required. SAP Concur, what to do when your company uses SSO, how mobile sign-in works, and how to handle common access problems.
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SAP Concur Login at a Glance
Before starting, make sure you have the credentials or access method provided by your employer.
| Login Method | What You May Need | Typical Use |
| Username and password | SAP Concur username, password and 2FA | Standard web access |
| Work email | Verified email address and password | Supported account configuration |
| SSO | Company SSO credentials or company code | Organizations using centralized authentication |
| Mobile app | Username, verified email or SSO company code | Mobile Expense, Travel and other services |
How to Sign In to SAP Concur
Open the SAP Concur Login Page
Open a browser and go to www.concursolutions.com. The SAP Concur Community’s current sign-in instructions identify this as the standard web address for accessing the service. For security, type the address yourself or use a trusted bookmark rather than following an unexpected login link from an email.
Enter Your Username
Enter your SAP Concur username and select Next. Depending on your account configuration, your organization may use a work email address or another Login ID. If you are unsure which identifier applies to your account, your company’s Concur administrator can confirm it. SAP Concur also provides a Forgot Username? option. According to SAP Concur’s support guidance, users can enter the email address associated with their account to request their username.
Enter Your Password
After entering the correct username, you will normally be taken to the password screen. Enter your password carefully and continue. First-time users may receive a temporary password and may be required to change it after signing in. If you have forgotten your password, use the password-recovery option displayed on the sign-in page rather than repeatedly guessing passwords.
Complete Two-Factor Authentication
Two-factor authentication, commonly called 2FA, adds another verification step after your username and password. SAP Concur’s current training material states that 2FA is mandatory for users signing in with a username and password. A typical sign-in may therefore require a six-digit code generated by an authenticator app.
SAP Concur Login With SSO
Single Sign-On can make the SAP Concur login process different from a standard username-and-password sign-in. With SSO, your organization uses an identity provider to authenticate employees. Instead of maintaining a separate Concur password, you may be redirected to your company’s normal corporate sign-in page. SAP Concur supports both identity-provider-initiated and service-provider-initiated SSO configurations. Organizations can also configure SSO as required for their users.
What SSO Means for Concur Users
If your company uses SSO, you may see an SSO option or be redirected to your company’s authentication system. The process may look like this:
- Open the SAP Concur sign-in page or your company’s Concur link.
- Enter the requested company identifier or username.
- Select the applicable SSO option.
- Continue to your organization’s identity provider.
- Enter your normal corporate credentials.
- Complete any additional security verification.
- Return to SAP Concur.
When to Contact Your Company Administrator
Your organization’s Concur administrator is often the right person to contact when:
- Your SSO account is not recognized.
- Your employee account has not been created.
- Your company changed its identity provider.
- Your Login ID does not match your corporate identity.
- You were recently hired or transferred.
- Your access was removed or changed.
SAP Concur Mobile App Login
SAP Concur also provides mobile access for supported services. The mobile sign-in process can use a verified email address, SAP Concur username, or an SSO company code depending on your organization.
SAP’s current mobile documentation says users can enter a verified work email or SAP Concur web username. Users whose organizations use SSO can instead select the SSO Company Code Sign In option.
Username or Verified Email Login
Open the SAP Concur mobile app and enter your verified work email address or SAP Concur username. Then enter your password and complete the required authentication step. If you use an email address rather than a username, SAP notes that the email address must be verified in your SAP Concur profile.
Company Code and SSO Login
If your organization uses SSO, you may be instructed to use the Company Code Sign In option. Enter the company code supplied by your employer and follow the organization’s SSO procedure. SAP Concur’s support guidance explains that users may then be redirected to their company’s SSO page.
Mobile 2FA Requirements
The mobile app may also require two-factor authentication. SAP’s current documentation says users must set up 2FA to continue signing in, and supported authenticator applications can generate the required six-digit verification code. Your mobile device may also need a passcode or other security protection before the app allows access.
Common SAP Concur Login Problems
Even when your credentials are correct, access can occasionally fail. The best solution depends on where the process stops.
Forgotten Username
If you cannot remember your SAP Concur username, use the Forgot Username? option on the sign-in page. SAP Concur’s support instructions say users can provide the email address associated with their account to have the username sent to them. If your company uses SSO, however, your organization may provide a different login route.
Forgotten Password
Use the password-recovery option provided on the official sign-in page. Avoid using passwords from unknown emails or websites. If your organization manages authentication through SSO, password recovery may need to be completed through your company’s identity provider instead.
2FA Problems
A missing or invalid authentication code can prevent successful sign-in. First, confirm that you are using the current code generated by your authenticator app. If you recently replaced your phone, reset your authenticator application, or lost access to the original device, your company administrator or IT department may need to help restore access. SAP also advises users who have trouble with authenticator setup to consult the authenticator application’s documentation or their company’s IT department.
SSO Redirect Problems
If you repeatedly return to the sign-in page after entering corporate credentials, the problem may involve your organization’s SSO configuration rather than your Concur password. For example, SAP’s technical documentation identifies a mismatch between the identity provider’s Login ID and the SAP Concur Login ID as one possible cause of SSO failures. This type of problem generally requires administrator or IT assistance.
Browser or Account Issues
Sometimes the problem is temporary or browser-specific. Try these basic steps:
- Close unnecessary SAP Concur tabs.
- Open a fresh browser window.
- Check that you are using the official SAP Concur address.
- Try a supported, updated browser.
- Clear relevant browser cookies if a session appears stuck.
- Temporarily disable extensions that interfere with authentication.
- Try a private browsing window.
- Check whether your organization has reported an outage.
- Contact your Concur administrator if the problem continues.
SAP Concur Login Troubleshooting Checklist
When your login fails, work through the problem systematically instead of changing several settings at once.
If you forgot your username: use the username recovery option or contact your administrator.
If your password is rejected: use the official password-recovery process.
If 2FA fails: verify your authenticator code and contact IT if you no longer have access to your authentication device.
If SSO fails: confirm that you are using your company’s designated SSO route and contact the Concur administrator if the account is not recognized.
If the website behaves strangely: refresh the session, try another browser window, and check service status.
If you are a new employee: check the onboarding email from your organization. SAP Concur documentation says new users can receive a customized onboarding email containing a Login ID and a one-time password setup link.
Staying Safe When Signing In
Because SAP Concur can contain business travel and expense information, account security should be treated seriously. Always verify that you are signing in through the legitimate SAP Concur website or your company’s approved SSO portal. Do not send your password or authentication codes to another person. SAP Concur support or your employer’s IT team should not need you to disclose a one-time authentication code through an unsolicited message.
It is also wise to keep your browser, operating system, and authenticator application updated. If you suspect that someone has gained access to your account, contact your company’s IT or Concur administrator promptly and follow your organization’s security procedures.
Final Thoughts
SAP Concur login process is generally simple once you know which authentication method your organization uses. Standard users typically sign in through www.concursolutions.com with their username and password, followed by required 2FA. Organizations using SSO may route employees through a corporate identity provider instead. For mobile access, users can generally sign in with a verified email or username, while SSO users may use their company’s designated company-code process.
If something goes wrong, start with the simplest checks—username, password, 2FA, browser session, and SSO route—before contacting your administrator. For account-specific or organization-level problems, your company’s Concur administrator or IT team is usually the appropriate support channel. SAP Concur also provides online help, community resources, and service-status information for users.
FAQs
Q1: Where can I find the SAP Concur login page?
Ans: The standard SAP Concur web sign-in address is www.concursolutions.com. Your organization may also provide its own SSO link for access.
Q2: Can I use my work email for SAP Concur login?
Ans: In supported configurations, yes. SAP Concur allows users to sign in with a verified email address. The email must be associated with and verified on the account.
Q3: Does SAP Concur require two-factor authentication?
Ans: SAP Concur’s current training documentation states that 2FA is mandatory for users signing in with a username and password. The process commonly involves a six-digit code from an authenticator app.
Q4: How do I access SAP Concur if my company uses SSO?
Ans: Follow your organization’s SSO process. Depending on the setup, you may enter an SSO company code or be redirected to your company’s identity provider. If access fails, contact your Concur administrator or IT team.
Q5: What should I do if I forget my SAP Concur username?
Ans: Select Forgot Username? on the sign-in page and follow the recovery instructions. SAP Concur says the username can be sent to the email address associated with the account.
Q6: Why is my SAP Concur login not working even though my password is correct?
Ans: Possible causes include 2FA problems, an SSO configuration issue, an incorrect Login ID, a browser session problem, or an account-access issue. If basic browser troubleshooting does not help, contact your organization’s Concur administrator.
Q7: How do I sign in to the SAP Concur mobile app?
Ans: Open the app and enter your verified email or SAP Concur username. If your company uses SSO, select the SSO Company Code Sign In option and follow your company’s authentication process.
